Virtual Wine Wrangler Reservations Assistant
This is a challenging, yet rewarding role, so we’re looking for Team Members with excellent communication skills, persuasive sales ability, and a world-class customer service mentality. We’ll make sure that you’re equipped to answer calls with efficiency and with a great deal of emphasis on delivering personalized solutions for each guest.
Objective: - Virtual Wine Wrangler Reservations Assistant handles all incoming calls in a timely, professional manner. Helps each and every customer find the information requested and deliver it with the utmost customer service and care. Daily maintenance of company information, office and tour supplies, along with sales & marketing tasks associated with developing new customers and keeping established customers.
Application - Downloadable PDF
When completed please upload and email this application to: Finance@TheWineWrangler.com
“The tour was wonderful. So glad you were able to accommodate us. Mike was a great tour guide, just as I remembered, and we had a fantastic time. There are so many great wineries in the Paso Robles area that it's hard to pick a favorite!”
- P. Salinas
“Booked a tour for myself and 5 friends and we had a BLAST! Our guide was awesome, he was on time, knowledgeable and fun. We enjoyed each of the tasting rooms that the guide introduced us to, especially Pear Valley. I highly recommend booking your tour with The Wine Wrangler!”
- Anonymous
“You guys were great! Had a wonderful time. More fun, sun, and great wines than Napa and without the snootiness and high prices!”
- H. Hernandez
“My husband and I had our first tour with the Wine Wrangler this past Saturday the 1st. Jim was our guide and he was outstanding. This was by far the best tour we have ever had. Not only was Jim a wonderful guide, he picked wonderful wineries and allowed us to hand pick a few also. This was something we weren't used to as most other tour groups limit personal input. We cannot wait until next year to go on another Wine Wrangler tour. Thanks so much for making our Anniversary extra special!”
- M. & L. Beesley
“You guys are the greatest. I love great customer service. You guys are the epitome of customer service. That is why I don't hesitate to refer you to our friends. ”
- Nic
“I was talking to my mother and remembered that we wanted to thank you for the wine tour you took us on. We really enjoyed your company and hospitality. Thanks again.”
- J. Stewart
“I have to tell you that we had the most wonderful time on our tour this past Friday. Jim was a great guide and was also a very interesting person. He enriched our little adventure by knowing all the right places and people and stories. Thank you for the great time and we have decided to make this a definite new tradition during our fair visits from now on.”
- C. Gardener
“Thanks - we LOVED our guide. He was fantastic! ”
- A. Smith Jenks
“Just wanted to say what a fantastic time we had. A great guide and a lot of fun. Her knowledge of the area and specific wineries was of great value to us. My husband does not drink so we have never hired a guide before but I have told everyone what a great time we had and it is so worth it. Hope some of my friends make their way up to Paso and use your service.”
- Bob & Tracy D
“The tour was so much fun. Our guide, was great! We were celebrating our 17th Wedding Anniversary and had never been wine tasting before. What a fun and memorable thing to do! ”
- S. Richie
“Your service was excellent and I will use you again and refer The Wine Wrangler to friends and family coming to the Paso Robles area.”
- J. Koutz
“I just wanted to email you to say thanks and that my fiancée and I had a great time on our tour on Friday. Jim was a great tour guide, very knowledgable about the area and was an all around great guy to be around. He even gave us some suggestions as to what we can do in the area for fun. With his suggestions, the weekend was full of more fun and we actually ran out of time before we got to check out all the things we wanted to do. The wineries he showed us were great…we would definitely come back again.”
- Dan & Jenny
“I have highly recommended your company - The Wine Wranglers - the only way to go! Coy, you know your wine. The service was outstanding & impeccable! ”
- D. & N. Conway
“We'd like to thank you and our guide for a great experience during our private wine tasting tour on July 24, We had never been wine tasting in Paso Robles before, and our guide was a knowledgeable and pleasant guide! We're recommending The Wine Wrangler to all our friends and family, and will utilize your services again in the future! Thank you.”
- Kay & Lewis M.
“What a great way to see beautiful Paso Robles and experience great-tasting wines! Our Wine Wrangler guide was knowledgeable and friendly and we all had a wonderful time. It was really fun meeting people from out of town, and seeing them appreciate our little bit of "paradise."”
- Ann Peterson
“Once again we wish to thank you for your warmth and courtesy during our tour yesterday. You made it seem as if we were old friends. I would certainly recommend you and your tour group to others. ”
- The Keils
“We had a great time with our guide on Sunday. She was very professional and knowledgeable. Thanks again and for the champagne for our anniversary.”
- Larry & Bobbie C.
“My mother and I had a great time and learned a lot about wine. Our guide, was great. Also wanted to tell you how great the lunch was. Thank you so much for a wonderful time. I look forward to going again on my next trip to Cambria. ”
- B. Slaughter
“Just wanted to say THANK YOU!!!! We had a wonderful time, everything was perfect—on time professional – comfortable Wendy our guide, was the BEST!!!! Thanks for a terrific tour!!”
- L. Sandoval
“I actually wanted to call the manager to let him know what an awesome job the young lady who helped us did. I apologize that I don't recall her name, very friendly dark haired young lady who took my reservations on Thursday, Feb. 11 and waited on us before and after our wine tour (even calling because we were late). She was the only one working that day due to some emergencies and it was after 5 when we returned from our tour and she had not even had a lunch break. As it was also Valentine's weekend she still had all her confirmations and gifts to prep for the next day. She did it all with a smile and very cheerful attitude. The manager should know what a real asset she is to the business and how pleasant and comfortable she made us. I had really planned on calling the manager to let him know what a great job she did. Far too often we only hear the negative from customers and fail to hear/applaud great service and experiences.... I truly hope she was rewarded for her hard work. Thank you again we enjoyed our tour and will recommend you to others.”
- P. Peckham
“We had such a great time with Jan on Saturday! She was a wonderful guide and we all loved her and the tour. Once again, the Wine Wrangler was PERFECT! You guys are amazing! ”
- W. Fallon
“Really had a blast on your tour. Our guide was fantastic - none better. Lunch was served right on time and delicious. Thanks again for the fun.”
- Joyce & Karen
“We used your tour last Monday - Jim was our guide. He was excellent! He adjusted our tour to accomodate our request for wine with lunch. I highly recommend your services. ”
- J. Quinn
“I just wanted to pass along our thanks for putting together a fantastic weekend for us. We all had a great first visit to the Paso area and are already talking about coming back. You guys have a great operation and when we come again you know we will arrange it with you. We will also do whatever we can here to promote you for any of our colleages heading your way. My only regret is that we did not listen to your recomendations more for which wineries to visit. Live and learn - next time we let you call the shots! Cheers.”
- Bruce N.
“Yes everything went very smooth and my Mother is very happy about her trip. We will write up a great review for others to read and how excellent your customer service is. We will also advise our family and friends of the Wine Wrangler when they are up in the area. Many thanks!”
- DW
“Without a doubt, we would do it again. Everything about the tour was fun, informative and first class. We are ready to book another wine tour. Thank you for arranging the perfect weather and we will be sure to tell our friends that this is a great way to experience Central Coast wineries. Take care and hope to see you soon. ”
- T. & R. Lang
“Hello there- My husband and I went on your tour on Saturday July 9th and I just wanted to thank you for such a wonderful time. The guide was great! He knew a lot about the area and was really informative and super super nice!!! We will definitely be on your tour again and I've already referred a few friends! Thanks again for such a great day! ”
- L. Cherwin
“We thoroughly enjoyed our wine tour last Saturday. In spite of the record heat in the Paso Robles area, Dave kept us cool by being prepared, thoughtful and knowledgable. Lunch was delicious and special requests were honored. What a fun and "tasty" way to spend a great day with thirteen new friends! We will definitely book a tour with you again. Thank you.”
- Marc & Pat
“Our tour guide was the best! He has a wonderful sense of humor. We had many conversations with him and enjoyed them all. He is reliable, honest, and we were honored to have him as our driver. He really made our party a terrific celebration! You are fortunate to have him as a driver. Thank you and please pass on our thanks directly to him. ”
- C. Steigelman
“We just completed a tour with Paulie. Great guy, perfect choices thank you. Would highly recommend”
- P. Espinosa
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