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FAQ
Why should we tour with The Wine Wrangler?
We offer the most extensive selection of Tour offerings in the region. We have a tour that will fit your needs, by cost, by customization, or by time restrictions. We have over 40 years of local history and knowledge. We are locally owned and operated. We are not a franchise. The company's owner, Coy Barnes, is an educator, a winemaker, and hospitality expert who has dedicated the time and energy to create a World Class Tour Company. We strive for 100% customer satisfaction. Our customers are #1. Don't just take our word, ask around locally...
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How far ahead do we need to make reservations?
Always call to check for availability. Here are some guidelines: If you are interested in touring on a Weekend, it is best to make a reservation at least one month in advance. Weekdays, up to 24 hours in advance. We cannot guarantee availability however, sometimes we have last minute cancellations. Please call us Toll Free: 866-238-6400
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When do your tours run?
Daily Tours
- Level 1 Wine Buyers Tour
- Level 2 Wrangler Adventure Tour
- Hearst Castle Tours
- Level 3 Private Tours
- Large
- Small
- High Plains Drifter
- Balloon Tours
- Special Occasion and Event Shuttles.
- Transfers
Tours Sunday - Friday
- Half Day Tours
- Morning 10:30 - 1:30
- Afternoon 2:00 - 5:00
Tours Friday and Sunday only
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Should We Tip our Driver?
This is a very good question, especially since a driver's income is based largely on gratuities. Our satisfied customers almost always tip between 10% and 20% when they feel our driver's service has met or exceeded their expectations. Because our staff strives to go that extra mile for every customer, we are confident in letting you decide what, if any, is an appropriate tip. All of our drivers/guides truly appreciate any generosity (small or large) that you extend them.
Some private tours by neccessity include gratuity which will be stated in the contract.
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Can we pick the wineries?
Our Level 1 Wine Buyers Tour has taken the guesswork out of choosing wineries. We have partnered with a select few wineries who are included on this tour itinerary. A little variation may be possible, it will be within a limited number of choices.
Yes, during our Level 2 Wrangler Adventure Tours you may make suggestions for a variety of winery stops. Your driver/guide can help assist you with wineries that may suite your taste and style as well as the others on the tour
Private Tours.... yes, yes, yes!.
Our Half Day Tours are created to give a quick over view of the regions wines in a limited time frame. We can take some suggestions but no guarantees can be offered. We will try to keep the driving time and distance to a minimum to maximize the experience in Paso Robles Wine Country.
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Will I incur additional costs during the wine tour?
Depending on the tour option you choose and the wineries requested fees may be incurred. As the wine region grows, more and more wineries are charging tasting fees to cover the cost of the wines they pour. Most will waive this fee if you purchase wine or join their wine club. Fees generally range from $5 to $15.
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What is your Cancellation Policy?
Mixed Group Tours including: Level 1 Wine Buyers Tour, Level 2 Wrangler Adventure Tour, Zipline and Wine Tours, Hearst Castle Tours and all Rustler Half Day Tours, a $25 cancellation fee will be charged on all cancellations prior to 72 hours notice. No-shows or cancellations less than 72 hours notice will be charged full price.
For Private Tours and Events including: High Plains Drifter Tours, Both Large and Small Private Tours, Balloon and Wine Tours, and Wedding and Special Event Shuttles. A $200 advance deposit is Non-Refundable. The Full payment, for the contracted amount, is due and payable 72 hours in advance of the first scheduled use date. The final payment, if any, will be based on actual time (unless otherwise noted), and will be billed at the conclusion of the event.
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Are you insured and fully licensed?
Yes. We are registered, regulated, and licensed by the State of California Public Utilities Commission. TCP# 18003A. The PUC requires insurance as a condition of licensing.
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Lost or Stolen Items?
The Wine Wrangler is not responsible for any items lost or stolen on our tour or in the wineries. Please take care to gather all of your belongs when you leave, including any wine or merchandise purchased throughout the day.
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What About Charters & Event Transportation?
YES, we are available for charter's as well as event transportation. We can provide shuttle services to/from your party or event. We also provide transportation to/from winemaker's dinners in the local area.
Some of the wineries we transport for include: Tobin James Cellars, Eberle, Le Cuvier, Castoro, Justin, Silverhorse, Calcareous, Villicana, Opolo, Mondo, and Many More!
We also transport for Brewery Events for Firestone Walker Brewing and Wine Country Events for the Paso Robles Wine Country Alliance.
Please call us for further information... 866-238-6400
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